Maintenance and servicing
Keeping production processes running smoothly and efficiently requires high quality maintenance services. If the worst does happen and a critical machine breaks down customers need to know that support will be available 24 hours a day.
Maelstrom offers support contracts with different levels of service depending on the criticality of the equipment and the customer's exact requirements. A typical support package could include:
- Requirements for regular servicing
- Training of customer personnel
- Breakdown callout procedures and response times
- Spares holding
- Telephone support