Maintenance and servicing

24/7 support available

Installation and training services

Service level agreements

Spares holding and parts call-off

Keeping production processes running smoothly and efficiently requires high quality maintenance services.  If the worst does happen and a critical machine breaks down customers need to know that support will be available 24 hours a day.

Maelstrom offers support contracts with different levels of service depending on the criticality of the equipment and the customer's exact requirements.   A typical support package could include:

  • Requirements for regular servicing
  • Training of customer personnel
  • Breakdown callout procedures and response times
  • Spares holding
  • Telephone support
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